Privacy Policy

Last updated: 4/23/2025

1. Introduction

London Delivery Network ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

2.1 Personal Information

• Name and contact information
• Delivery addresses
• Payment information
• Email address
• Phone number

2.2 Usage Information

• Service usage history
• Device information
• IP address
• Browser type

3. How We Use Your Information

We use the collected information for:

• Providing and improving our delivery services
• Processing payments
• Communicating about your deliveries
• Customer support
• Marketing and promotional purposes (with consent)
• Legal compliance

4. Information Sharing

We may share your information with:

• Delivery partners and drivers
• Payment processors
• Service providers
• Legal authorities when required

5. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Under data protection laws, you have rights including:

• Access to your data
• Correction of your data
• Deletion of your data
• Restriction of processing
• Data portability
• Objection to processing

7. Cookies

We use cookies and similar tracking technologies to improve your browsing experience on our website. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on this page.

10. Contact Us

For questions about this Privacy Policy, please contact us at:

Email: sales@londondeliverynetwork.com

Phone: 0203 432 5966

Address: 2nd Floor College House, 17 King Edwards Road, Ruislip, London, HA4 7AE